Turn Your Reputation Into Revenue

Reputation & Review Management

Come for the reviews, stay for the everything else. Put your growth on autopilot and be the business everyone wants to do business with.
Convert Customers Into 5-Star Reviews
Recover Angry Customers & Prevent Bad Reviews
Monitor All Internet Reviews in Real-time
Capture positive reviews for promotion
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Birdeye
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The customer experience platform to be found online, be chosen with Webchat, and be the best business.

Dashboard
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Do More with Less

An all-in-one platform means you don’t need to juggle multiple solutions to manage reputation, interact with consumers, and deliver a great customer experience.

Scale as You GROW

Our platform is a secure, scalable platform built to grow with your business, with open APIs, thousands of integrations, and other tools for an unlimited number of locations and users.

Thrive with Automation

Effortlessly collect more reviews, generate referrals, measure sentiment, and communicate with customers thanks to industry-leading automation.

Review Management Packages

Manage, Generate, Monitor, & Market Your Reviews

Be Found & Thrive

$299/mo

  • 5-Day Free Trial + FREE Setup
  • Emerging Business Just Getting Started
  • Reviews + Messaging + Listings + WebChat

Be Found & Be Chosen

$399/mo

  • 5-Day Free Trial + FREE Setup
  • Established Business Looking to Grow
  • Package One + Social + Pages + Referrals

Be The Best Business

$499/mo

  • 5-Day Free Trial + FREE Setup
  • Established Business Looking to Dominate
  • Everything + Surveys + Ticketing + Insights + Benchmarking

Enterprise

Custom

  • 5-Day Free Trial + FREE Setup
  • Established Businesses with Multiple Locations
  • Everything + Surveys + Ticketing + Insights + Benchmarking
1
Be Found & Thrive$299/mo
5-Day Free Trial + FREE Setup
Emerging Business Just Getting Started
Reviews + Messaging + Listings + WebChat
2
Be Found & Be Chosen399/mo
5-Day Free Trial + FREE Setup
Established Business Looking to Grow
Package One + Social + Pages + Referrals


3
Be The Best BusinessCustom
5-Day Free Trial + FREE Setup
Established Business Looking to Dominate
Everything + Surveys + Ticketing + Insights + Benchmarking
Be Found

Put your business at the top of every search

Customers turn to Google for everything they need. Make sure they’re seeing you first with a strong Google My Business Profile and accurate business listings.

Turn your customer reviews into your competitive advantage and dominate local search. Create powerful word of mouth by letting your customers refer your business.
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Be Choosen

Interact confidently with leads and customers the way they prefer

Today’s customers demand convenience and instant answers. Make sure you are there for them, anytime, anywhere. Strike conversations with every lead and customer through text, social, video chat, and more.
Be The Best

Manage customer experience and drive growth at scale

Customer experience is what separates good businesses from the best ones. Turn customer feedback into actionable insight and become the business everyone keeps coming back to.
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Frequently Asked Questions

What's online review management?

You're probably already aware of online reviews. If you have a business, your online reviews are a form of social proof that customers use to validate the trustworthiness of your business.

Online review management is reputation maintenance.

It's a way for brands to ensure customers have an accurate assessment of their business. 

Online review management ensures customers:

  • Have access to positive and negative reviews from real customers
  • Aren't deceived by spammers, predators or vengeful customers
  • Are able to gauge the overall sentiment surrounding your company

Online review management is a way to prune customer feedback. It's a way to ensure that the reviews you receive are accurate and your organization is treated fairly.

Why is online review/reputation management necessary?
What's the ROI of online reviews?
What's the difference between review management and reputation management?
Why can't I do review/reputation management myself?
How does review management work?
How long does it take for review management to work?
How long will my positive reviews last?
How long does it take for review management to work?
How long does it take to remove negative reviews?
0%
of consumers read reviews for local businesses
0%
of consumers trust online reviews as much as recommendations from friends or family
0/10
consumers will leave a review when asked to do so.
0%
of consumers read businesses’ responses to reviews

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