Image

WebChat Software for Business

Convert Web Visitors Into Customers With Webchat

Put Webchat on your website in a breeze and get fresh leads with your morning coffee.
  • Real Time Text or Chat
  • Chat with Customers or Leads
  • Bulk Text Your Customers
  • AI Auto-Responder Included
  • Convert Website Leads
  • Mobile App Included
  • Video Chat: Virtual Consults
  • Google Analytics Ready
  • Receive Website Forms
  • All Messages - One Inbox
Header Image
Image
Image
Image
UNIFIED INBOX

All customer interactions in one Unified Inbox

Never miss another chat, review, survey or referral. Now every customer interaction lives in a single place, right in your inbox — ready for you to respond to.
Image
Image
RECEPTIONIST

Never miss a customer call

Answer calls without picking up the phone. Engage callers immediately by texting answers to frequently asked questions in their voicemails.
TEAMS

It’s more fun with a team

Achieve more as a team. Assign messages to different teams, answer questions faster, or close a sale without missing a beat.
Image
Image
VIDEO CHAT

Turn physical meetings into virtual engagements

Interact with your customers face-to-face, no matter how far away you may be.
TEXTING

The modern way to deliver content to all your customers

Send or schedule text messages to a large number of customers at once and handle responses from one centralized place.
Image
Image
LANDLINE TEXTING

Make your landline textable

Send and receive text messages using your existing business landline number.
LIVE CHAT

Engage on demand

Chat with prospects in real-time, conduct virtual consults, and even text leads 1:1 or in bulk after they’ve left your site to keep engagement and conversion high.
Image
Image
LEAD MANAGEMENT

Convert leads with ease

Our software does the busy work for you — collecting contact information and funneling all your website leads, from Webchat and your Webforms, into a single inbox so you can easily contact them via text and email.
AUTORESPONSE VIA CHATBOT

Reach more with less

Scale your customer support and engagement without adding resources. With Smart Site Services, your site’s chatbot can auto-respond to an unlimited number of FAQs, freeing your teams to handle more complex questions and tickets.
Image
Image
REAL-TIME UPDATES

Mobile app

Get notified the moment new leads arrive and immediately route them to the right team for the best experience. You can even respond on the go with a mobile app to ensure you never miss another opportunity.
ANALYTICS AND INSIGHTS

Track performance

Our Google Analytics integration creates detailed reports that help you understand precisely how visitors interact with Webchat. Track response times, active conversations, and page performance to optimize customer experience and thrive.
Image

© 2024 Smart Site Services. All Rights Reserved.
Image